Privacy Policy
Effective Date: Dec 13, 2013
At Smart J Services Inc, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage with our services, including our website https://smartjtrucks.com, mobile applications, and other related services (collectively, the "Services").
1. Information We Collect
We collect the following types of information to provide and improve our Services:
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Personal Identifiable Information (PII): Such as your name, address, email address, phone number, and payment information.
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Operational Data: Including pickup and delivery addresses, location pins, and pickup numbers (PU#).
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Communication Data: Messages exchanged between you and our team regarding load information, scheduling, and updates.
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Usage Data: Information about how you interact with our website and Services, including IP addresses, browser types, and device information.
2. How We Use Your Information
We use the collected information for various purposes, including:
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Providing transportation and logistics services.
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Communicating with you about your shipments, including updates and notifications.
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Processing payments and managing billing.
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Improving our Services and website functionality.
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Complying with legal obligations and resolving disputes.
3. Data Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:
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Service Providers: With third-party vendors who assist in providing our Services, such as payment processors, IT support, and communication platforms. These providers are obligated to protect your information and use it solely for the purposes we specify.
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Legal Compliance: When required by law, such as to comply with a subpoena, legal process, or governmental request.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
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Access: Request a copy of the personal information we hold about you.
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Correction: Request corrections to any inaccuracies in your personal information.
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Deletion: Request the deletion of your personal information, subject to certain exceptions.
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Opt-Out: Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us using the information provided below.
7. Third-Party Links
Our Services may contain links to external websites or services that are not operated by us. We are not responsible for the content, privacy policies, or practices of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children's Privacy
Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Smart J Services Inc
Email:
Phone: 708-905-5025
This Privacy Policy is designed to comply with applicable privacy laws, including the California Online Privacy Protection Act (CalOPPA) and the General Data Protection Regulation (GDPR), where applicable.
